Jan 8, 2014

Unboxing: Madison Street Beauty

Another package came in the mail today, this time from Madison Street Beauty. They had a 60% off sale over the holidays and I decided to try them out. Unfortunately, I was far less excited when it looked like this:

Apparently, my package was damaged in the mail.

What was left of it had been put into a plastic baggie with an apology from USPS on it.
If that wasn't bad enough, when I started to inspect my eyeshadows I found they weren't even what I had asked for. I had ordered 7 shades and I only have 5 here. I can't tell if that's the post service's fault or Madison Street Beauty's. On top of that one of the shades I did receive is not what I ordered and another one of the jars is barely full. Here are a couple comparison photos so you can see a full jar and then the other jar.

I know that a lot of shadows are measured out by weight not volume, but even that doesn't account for this jar having less than half the product of the others.

Right now I am really unimpressed with either USPS or Madison Street Beauty or both. I'm not really sure. I have sent a message to the owner to let her know about my issues and am waiting for a response. I'm too upset to even swatch the things I got right now. I will do a full review of this company once this has (or hasn't) been resolved. Here is a quick picture of what I did receive anyways:

I did not order that pink shade at all.

I will update this as soon as I can! I got another holiday order in the mail today and will have an unboxing for that tomorrow, so look forward to that! That should more than make up for this debacle!

8 comments:

  1. Aw! I'm sorry that happened to you. I hope you get some sort of compensation and your full order. Getting broken makeup sucks.

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    1. Thanks. I've already actually already had a reply from the owner and it sounds like she will be sending me the missing items. She was really nice about everything, I will have a full update tomorrow.

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  2. Its sad that you had such a bad experience. You should complain to Madison Street Beauty.
    Would you like to follow each other on GFC?

    http://everythingthatclicks.blogspot.com

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    Replies
    1. Thank you I'm following you now!

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  3. So sorry that happened that, the quantity in the green jar is too less!
    Lovely blog, what about following each other via GFC and Bloglovin? Just let me know!
    Xxx

    Carolina

    www.the-world-c.blogspot.com

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    1. Thanks I checked out your blog!

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  4. Oh I dread those "We Care" baggies and stickers. Not good. Glad the owner of MSB responded to you right away though.

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    1. I hope I never see one of those bags ever again! And she was extremely nice about it. She is sending me replacements of the 3 colours I didn't get!

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