Unboxing: Madison Street Beauty

Another package came in the mail today, this time from Madison Street Beauty. They had a 60% off sale over the holidays and I decided to try them out. Unfortunately, I was far less excited when it looked like this:

Apparently, my package was damaged in the mail.

What was left of it had been put into a plastic baggie with an apology from USPS on it.
If that wasn't bad enough, when I started to inspect my eyeshadows I found they weren't even what I had asked for. I had ordered 7 shades and I only have 5 here. I can't tell if that's the post service's fault or Madison Street Beauty's. On top of that one of the shades I did receive is not what I ordered and another one of the jars is barely full. Here are a couple comparison photos so you can see a full jar and then the other jar.

I know that a lot of shadows are measured out by weight not volume, but even that doesn't account for this jar having less than half the product of the others.

Right now I am really unimpressed with either USPS or Madison Street Beauty or both. I'm not really sure. I have sent a message to the owner to let her know about my issues and am waiting for a response. I'm too upset to even swatch the things I got right now. I will do a full review of this company once this has (or hasn't) been resolved. Here is a quick picture of what I did receive anyways:

I did not order that pink shade at all.

I will update this as soon as I can! I got another holiday order in the mail today and will have an unboxing for that tomorrow, so look forward to that! That should more than make up for this debacle!